Support center

Receipts, 80G, campaign requests, payment help, and human escalation.

The assistant can answer basic questions. Sensitive payment, legal, tax, child, medical, or complaint issues are routed to a human support ticket.

Track ticket

YSFT assistant

Local FAQ mode with human escalation guardrails.

Ask about donations, receipts, 80G, campaign submission, verification, settlement proof, volunteering, or monthly giving. I will escalate sensitive issues to a human.

FAQs

How does YSFT verify campaigns?

YSFT reviews identity, need documents, amount estimates, contact details, duplicate risk, public-safe story content, and the finance settlement route before a campaign receives a verified badge.

Can I get 80G support?

Where a campaign or fund is marked 80G eligible, donors can provide PAN, legal name, and address details. YSFT supports receipt and Form 10BD/10BE workflows but does not promise instant statutory certificates.

Does YSFT serve only one community?

No. YSFT is human-first and serves people regardless of religion, caste, language, gender, or background while following Indian law and privacy guardrails.

Can I donate monthly?

Yes. Monthly Smile plans are part of the platform architecture. In local mode, subscriptions use mock Razorpay references until real credentials are configured.